Moving Process

Moving Process

Need to let us know you’re moving? Let’s start by making your transition as easy as possible. It’s always best to review your lease agreement and verify your lease end date. Start by “giving notice” by completing the Notice of Intent to Vacate.

Log into your Tenant Portal
Click on CONTACT US
Click on REQUEST NOTICE TO VACATE in the Contact Options box; here you’ll be able request direct deposit of security deposit refund. Note if received after hours it will be posted the following business day.
Step 1
Notice of Intent to Vacate: Per your lease agreement you are required to provide a written 30 day notice. Completing the following will fulfill your requirement to provide this Notice of Intent to Vacate per the terms of your rental agreement. This should be at least 30 days prior to your move out. This notice will be 30 days in the future even if your lease date is before this date and you will be responsible for rent for the next 30 days. 
Step 2
Click here to print up the Move Out Cleaning Check List and Instructions. Contact our office 10 days prior to your move out date if you wish to have us coordinate with our preferred vendors and pay through your security deposit. Please note that we cannot pay through security deposit if you currently have a balance on your account.
Step 3
Right to Pre-move Out Inspection: Once you’ve provided your Notice of Intent to Vacate you will be contacted by our office with notice regarding a pre-move out inspection. If you do not respond we will assume you do not wish to exercise this right. If you choose to have a representative come do a pre-move out inspection, you will be provided a guestimation of cost for cleaning and a list of repairs that need to be addressed. This does not include damage that was not there during the walk through, not visible due to being blocked by furnishings/boxes or additional cleaning due to new messes. Please refer to the Move Out Cleaning Check List and Instructions for best results. 
Step 4
Don’t forget to: Transfer utilities and services for end of lease. Utilities are to be kept on until the end of your lease term, if additional charges are incurred to reestablish service those fees may be passed on to you. Plan to remove satellite dish, wires and patch any holes associated with this service. You will be charged $250 to remove and will be charged for any damage caused by the installation of the satellite dish and wires.

Change of address: Make sure we have your forwarding address to expedite
Step 5
Handing the property back to 5th Avenue: We DO NOT meet you at the property for a final walk-through inspection, the condition is the condition when you hand over possession of your rental home. Key(s) must be given by 5PM on the end lease date or additional rent will be charged. Please ensure you deliver to our office one (1) house key leaving all other keys, remotes, HOA keys, etc. in the locked property or lock all inside and contact our office to confirm you have vacated documenting you’re out by 5PM. We do not have a drop box for keys, the building is locked after hours, on weekends and holidays. Confirmation may be an email or text message to your property manager that you are officially out and how and where you left keys. Office is open Monday through Friday 9AM to 5PM.
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